What Our Customers Are Saying
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glenn oconnor Bliss
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By far the best customer experience i have ever had,anywhere. Brad was amazing and I had many MANY questions about a new sled and the technology and he stayed on the phone and answered everything. The day i picked up my sled everything was ready to go and i even got a text message making sure i made it home safe from the 1 hr and 20 min drive. well worth the drive......
Aaron Southfield, New Hartford, NY -
Overall great experience. I bought a sure-trac equipment trailer here. Good product, good dealer support. It was missing a breakaway battery and without question they provided me one which was excellent support and good business.
Jeffrey Rickard, Schoharie, NEW YORK -
Recently bought my first bike from Outdoor Motor Sports after getting my motorcycle license. Mike was the sales man I worked with throughout my buying experience, and I have nothing but good things to say about this man and about outdoor motorsports. Mike was exceptionally helpful and even worked with me over email for most of the time since the shop was a bit of a drive for me and my phone had been giving me issues. When I went to finally pick my bike up it was completely painless. Mike answered any questions I had, even loaded it onto the UHAUL for me and secured it so I could transport it back to my home since it would of been a far ride and I had only been riding for about two weeks lol. I have rode my bike almost everyday since and I can honestly say, other then taking the MSF course at HVCC, heading over to Outdoor Motorsports was the best decision I have made in a long time lol.. Thanks again guys! If you are on the fence about buying a bike or not sure where to go or who to talk to..This is your place.. .Awesome shop, Awesome bikes and even better employees.
Matt Ryan, Albany, NEW YORK -
We recently purchased a 20 ft cargo trailer. This was by far the best purchasing experience I have had in the past 40 years. Brad greeted us and assisted us from our initial questions to the delivery of our trailer. Brad was thorough, knowledgeable, professional, and very personable. He responded to all communications. He continued to provide support and was patient while I established a site for the trailer. He later delivered the trailer and was able to successfully maneuver it into a tight challenging location. I have the highest regard for Brad and this dealership. Thank You!!
John Reddy, Porter Corners, NY -
I recently purchased a Sure-Trac trailer from Mike Quill sales associate at Outdoor Motorsports.
The entire transaction was done through Email.When i arrived at dealership,trailer was ready to go all i had to do was sign some paperwork.This Dealership goes the extra mile to work with customers.Thanks Mike and Brad for all your help.John T Magurno, Old Forge, NEW YORK -
All of the parts staff are great professionals whenever I need parts for my older Yamaha motorcycles.
Bob Naske, Johnstown, NY -
The folks there are incredibly accommodating, very friendly and helpful. They also had the best price in the area... by far !! This was a great experience overall... they made my day. Big Tex 14GN
Ed Burgett, Middleburgh, NY -
brad and scott are outstanding people both will go the extra mile
Dennis Croft, Gloversville, NY -
I was in a pinch and needed another dump trailer for one of my jobs- I stopped down and spoke with Brad- he quickly got me set up with exactly what I needed and it was in-stock. Best prices around- I Paid in full and picked it up the very next day- I have been using it on a regular basis- works very well and SURE-TRAC powder coat is holding up much better than my previous trailers- which Brad informed me that SURE-TRAC recently updated their powder coating facility. 5/5 Stars Thanks!
Christopher Kordyjak, Malta, NEW YORK -
Great fast service. Very freindly staff.
Liam Smith, Lake Luzerne, NEW YORK -
We were very happy with our experience at Outdoor Motor Sports. Brad was extremely helpful, gave us a great deal and is a pleasure to do business with. He went out of his way to give us a follow up call to see if we were happy with our new side by side. Scott and Frank are also always super helpful in the parts department. Highly Recommended!
Rick Forsey -
found and purchased used utv online. good communication, all questions answered immediately and thoroughly. staff friendly, laid back and professional. a pleasant experience. showroom attractive and chock full of stuff. a recommended business experience.
john molnar, north blenheim, NEW YORK -
Was a real aweso.eexperience and how making a large purchase should be. I was impressed with Brad and his level of knowledge and customer service! Thanks again for the smoking deal on the 17 Honda Rancher! Will recommend to my buds!
Chris Desnoyers, Verona, NEW YORK -
I recently purchased a 2018 Honda Grom. I was working with Brad on the deal and when I went to the dealership Brad was off for the day. I spoke with Mike who had all the information about what I was looking for and order the Grom I wanted in Bright Yellow. Brad kept me updated on when the bike would be arriving and as soon as it did I had an email letting me know it came in. When I picked the bike up it was fast and easy and was out the door in no time. I have made several purchases from Brad and wouldn't go anywhere else. From their sales, to service, to management it is all excellent.
Andrew Walrath, Amsterdam, NEW YORK -
Our salesman Brad made this by far one of the best experiences for us! He was knowledgable and responsive. We wll definitely recommend Brad and Outdoor Motor Sports to all of our friends. Our LS Tractor Model XG3140 was the perfect addition! Thanks Brad!
Justin Mariah Goodson, Porter Corners, NY -
Great company to do business with. Sales, parts and service experience have always been friendly, professional and their knowledge of products is very thorough. I have done business with Brad Young for years and he is the best!
Jack Ham, Scotia, NY -
Superb customer service. A rarity, it seems these days. Brad Young and all other staff were extremely helpful and made my buying experiencing a pleasure. Would highly recommend to anyone!
-Anonymous -
I just bought my 2nd Honda Rancher. In 2016 I bought a 2016 and on Tuesday 3/6/18 I got a 2017. I recieved a great deal on the left over. Very Very happy with my experience again. Considering trying a new 2018 Arctic Cat in the fall. Thanks Frank H for your help!!! Will see you on my first 100 mile service. Thanks
Darrell Paulson, Waterville, NY -
This is one of the best experiences I had purchasing a vehicle. I was contacted by Brad very quickly after showing an interest in a side by side. After Brad contacted me he helped me pick the best one out for my needs. He also assisted me in purchasing a trailer. He stayed into contact with me during the whole process and was very easy to get in touch with. Upon pick up Brad had everything set and ready to go. He went over both the side by side and trailer in detail and assured I was comfortable with the operations of everything. He then hooked my trailer up for me as well as loaded the side by side up for me. Overall it was an excellent experience. Thanks Brad
Andrew Walrath, Amsterdam, NEW YORK -
Our experience at Outdoor Motor Sports was great. Brad answered all our questions and supported us through the entire process. I appreciated his honesty and felt we were treated fairly. I would highly recommend this dealership to everyone!
Katherine Walsh, Middle Grove, NY -
First time experience with Outdoor Motor Sports. Had my 2005 F7 snowmobile serviced. Service was done when agreed upon. Everything was explained as what they had done and what I requested to be done. What impressed me was the experience, very professional and friendly. Will return in the future.
Scott Krawec, Salisbury Center, NY -
I Purchased a 2014 ZR 6000 RR from Mike Q. and what a great salesmen he is. great to work with and answered any question I had. I would recommend him to anyone who looking to buy. The Parts/Service depart is top notch also very helpful and also answered any questions I had and wasn't there to try and sell me this or that. when I was there to put down payment on sled. Mike was with another customer so a guy I believe he was the GM of the store told me to come on into the back and showed me around the sled and talked to me about it and a showed me how to work everything. A few weeks went bye and I had an issue with a shock. I talked to Scott in Parts/Service and he got me right in the next day and my shock was done that same day. They even covered 1/2 the cost under warranty. Also got me some parts and Accessories I was looking for. I highly recommend this Dealer 1- great customer service 2- great parts department and service center 3- highly knowledgeable about what they sell. When I'm ready to upgrade or buy another toy they will definitely be the guys I go to.
Steven Carr, Cobleskill, NY -
Brad was great to work with! He made the process of buying a new Sure-Trac trailer easy and simple! I am very pleased with the service I received at Outdoor Motor Sports and Trailer Sales, the customer service was second to none. The trailer I purchased is amazing quality and serves my purpose well! Thank you very much!
Sam G, Schenectady, NY -
Let me start by saying my initial contact with Outdoor Motorsports started with a price quote request on a 2017 ZR4000 Sno pro. My request was immediately answered by Brad. Through a series of emails i purchased the unit. The entire time Brad was timely, professional, knowledgeable, and patient.
When i arrived at the dealership, the sled was outside and ready. When i entered the showroom i was immediately greeted by a sales associate who directed me to Brad. My impressions of the showroom was that the Dealership takes a lot of pride in what they do evident by the units display organization and how clean the showroom was. I have been purchasing power-sports for over 20 years and have visited dealerships in New York, New Jersey, West Virginia, Connecticut, Maine, Pennsylvania, and New Hampshire. This by far was the most clean and organized that i have been to, but that's not what impressed me the most.
Brad handled the transaction quickly, efficiently and took the time to explain everything to me. The entire time he was professional, knowledgeable, and friendly. It's refreshing when you encounter someone like Brad who shares the same power-sports passion and is knowledgeable about the entire product line they sell. He was eager to answer all my questions on the different units and obviously knew the products he was selling. I could have talked with him all afternoon about snowmobiles and atv's. It was Brads knowledge, passion, professionalism, and friendliness that impressed me most. This is a direct reflection of the dealership and entire staff. While i was there i picked up some oil at the parts counter where was met by a friendly professional associate. Brad went over the entire sled with me and stayed with me until the sled was safely in the back of my truck.
After 20 plus years of purchasing power-sports this was by far the most pleasurable purchasing experience thanks to Brad and the rest of the staff. Thank you.s Bet, Pittstown, NJ -
I recently purchased a 2016 Big Tex Utility Trailer from Outdoor Motor Sports. The trailer is perfect and very high quality a big thank you to Outdoor Motor Sports for finding me the perfect trailer for my needs. Thank you again!
Sal , Amsterdam, NY -
Found their add on craiglist about 2014 YZ 250 at a great price. Emailed them Sunday morning and received a response from Mike one of the salesmen on Sunday evening. Mike was very responsive to email and phone call. Just wanted to let anyone interested in buying a recreational vehicle from them that it was a very pleasant experience and about as easy as I would've hoped. Mike even came in on his day off to make the deal Great guy. Enjoying the new bike. Thanks Mike and Outdoor Motorsports.
Steven , Carmel, NY -
I needed a dump trailer right away. Outdoor motor sports (3hrs away from me) had one in stock that I was looking for. I only had a one day window to drive down and pick it up and it had to be done with in two days of making initial contact with Frank. Frank and the team had the accessories I needed expedited from Texas. They installed the accessories, a (difficult install) brake controller in my truck and set everything up for me. They went above and beyond to ensure customer satisfaction under an almost impossible time table.
Thank you again Outdoor motor sports! You have another devoted customer!jim ball, vermontville, NY -
I could not have asked for better service. Everyone at Outdoor met and exceeded my expectations. From excellent parts and service to the sales staff both on the floor and those behind the scenes. Everyone at Outdoor worked to make my experience above anything I ever expected. Their knowledge and information helped me to find the right motorcycle for me and for the right price. Not only would I buy from them again, but they have a loyal customer for life. Thank you so much to everyone and I will see you again.
Daniel Matuk, Broadalbin, NY -
Recently purchased a 2015 Triton Clamshell trailer from Frank at Outdoor Motor Sports. Great work from beginning to end, I shopped all over looking for a trailer, including another local business that was recommended by a worker of a construction company that does all of there business with them. Frank still beat the price by over $400. I wanted to come take a look at the trailer, working in Albany it was hard to get there by closing time and I wanted the trailer for my weekend trip. Frank offered to stay late to show me the trailer, not only did he stay late, he stayed even later to talk about pricing options. After staying over an hour past closing time we came to a perfect deal. When picking up a couple of days later, not only was the trailer ready to go, but put inside and cleaned off for inspection. Nothing but a perfect score for Outdoor Motor Sports, I will be a very loyal customer, already purchased some new snowmobile helmets because of the great service. I am sure I will be purchasing another utility trailer very soon. If you are looking for anything, stop here, these are the guys to go to. Thank you again Frank for an excellent experience that I will make sure everybody hears about.
Andrew Kuhn, Glenville, NY -
RECENTLY PURCHASED A NEW ARCTIC CAT ZR6000 JUST WANTED TO THANK EVERYONE AT OUTDOOR MOTOR SPORTS FOR THE EXCELLENT HELP AND SERVICE.HAVE BEEN RIDING THE SLED AND IT IS GREAT.ALL THE PEOPLE ARE VERY KNOWLEDGEABLE AND THE SERVICE WAS GREAT.GOOD PEOPLE TO DO BUSINESS WITH.
JH-Anonymous -
I shopped for my ATV in three states; New York, New Jersey and Pennsylvania. Outdoor Motor Sports had the fairest pricing. More importantly, you were also the most friendly and helpful. As this was my first ATV purchase, I really appreciated the help in deciding if an ATV was the correct purchase for me and what the best model would be. I dealt primarily with Brad Young who always had time to answer any questions I had but on a couple occasions when Brad wasn't available, anyone I spoke with gave me all the attention I could ask for. Being customer friendly is a big plus.
In short, I would not hesitate to recommend Outdoor Motor Sports and its staff to everyone. They did a bang-up job for me.
Joe KerteszJoe Kertesz, Milford, NJ -
WOW! the Herba Honda days are gone; long live Outdoor Motorsports!!
Great crew, good deal, personal service from top to bottom, awesome new attitude and loving my new Kitty!!
Thanks guys, I'll be back and recommend you highly. Anyone looking for a new Cat see Brad and Frank; experience, talent and respect??? Get all that and more here
Come on Mother Nature- bring on the fluff!!-Anonymous -
My purchase of my new snowmobile was amazing.I'm a breast cancer survivor and i wanted my sled in pink.My sales man Brian and another man spent hours with me to get my sled the way i wanted it.They were very patient and made sure it was what i wanted.when i went up to pick up my new arctic cat it was beautiful. they did an amazing job.I will always do my business there. Brian is an excellent salesman he made everything so easy.
thank all of you who help make my sled pink. I would love to post my picture of it on your site. please email me and let me know how.
happy holidays
pattypatricia woodis, ballston spa, NY -
Great overall experience, very helpful to a "newbie" to snowmobiling. Great group of knowledgable and friendly folks.
-Anonymous -
I recently ran my tire beyond a safe standard and the next thing I knew the tire had gone from having a slight amount of tread to showing the core. Needless to say I was panicking and needed a tire in a hurry. I phoned around and was getting the usual array of answers I anticipated. Most placed didn't have tires in stock and would take a day or two to get them. It was Friday and I couldn't wait until Monday as I was stranded on the I-90 heading back to Ontario with 6 other guys. Thank you very much for having tires in stock, being able to squeeze me in for the service and most of all, thank you ALL very much for such great customer service. I was treated as if I were a loyal customer who had returned a thousand times, not a stupid rider who had allowed his tire to go way past the wear bars and was still driving. You guys got me in immediately and an hour and a half later I was out heading home with the rest of the group. Everyone talked about what great service and treatment we received from Herba Motor. So, simply put, I just want to thank you all very much for having sufficient stock to deal with emergencies, having a great staff who made the whole matter seem routine and welcomed us as if we were family. John Gurga is a nice man and please pass on my thanks for his great customer service. Thank you all and I assure you, I now know where to go if I need anything when I'm in the Amsterdam area for any reason. Seven of us travel twice a year and you just never know when we'll need something and Herba Motor will be our first thought. Thanks again Sincerely, Bob
Bob -
Great deal, honest upfront price with no games.
Brian , Glenville, NE -
I will say that they have serviced all my motorcycles and they have been to me the best staff to work with. They also have done alot of custom work on my Busa and all I do is get great comments. from the parts to service as well as sales, they do have my best interest. Thank You
Dennis , Providence, NY -
You guys are great!!! Best dealer around
PJ , Amsterdam, NY -
Very professional, helpful staff. Enjoyed the purchase experience and service is the best. Thank you.
Lynn , Greenfield Ctr, NY -
You guys are great, very good prices. Very helpful, and I am going to keep going there.
James , Amsterdam, NY -
I want to say is your web site is one of the best! I can't believe how good it is. That has me thinking of buying my next bike from you (even though I'm from out of town). There are so many motorcycle web sites out there that are worth less and out of date for information on the products they sell. Yours is different, the best I have come across. I'm thinking that is why you might be doing more distance selling. James
James , Schenectady, NY
I purchased a trailer online from Outdoor-motor-sports. It was a very easy process. The sales department "Brad" was very helpful. I arrived to find all the paperwork ready and the trailer had a new plate on it, ready to roll. This was great, due to me being over 4hrs away. I highly recommend them if you want a great experience.